CLOZ•me Privacy Policy
Effective Date: 12/01/2024
Introduction
Cloz Me Inc. (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our app (the “Service”). By using Cloz Me Inc., you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We collect the following personal information:
- For Individual Accounts: Name, email address, phone number, company/organization name, and payment information.
- For Enterprise Accounts: Name, email address, phone number, company/organization name, and payment information for the admin/manager only.
1.2 Usage Data
We collect data about how you interact with the app, including recordings and transcriptions of role-play sessions. This data helps improve the Service.
1.3 Future Location Data
While we do not currently collect location data, future updates may include location tracking for regional or national competition features.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain the Service.
- To process payments securely.
- To improve AI features and enhance user experiences through machine learning.
- To communicate with you about updates, promotions, or changes to the Service (with opt-out options).
3. Data Sharing
We do not sell or share your personal data with third parties, except as necessary to:
- Provide the Service through trusted partners such as Stripe (payment processing), Google (analytics), and OpenAI (AI functionalities).
- Comply with legal obligations, such as court orders or subpoenas.
4. Data Security
We take the following measures to protect your data:
- All data is encrypted during transmission and storage.
- Data is securely stored on AWS servers.
- Access to data is restricted to our development team.
Despite our efforts, no security measures are 100% foolproof. Please contact us immediately if you suspect a breach.
5. User Rights
You have the following rights regarding your data:
- Access and Correction: Request a copy of your data or correct inaccuracies by emailing us at [email protected].
- Deletion: Request the deletion of your account and data.
- Opt-Out: Opt out of marketing communications or the use of your data for machine learning purposes by contacting us.
6. Data Retention
We retain your data as long as you remain a user of the Service. If you delete your account, we will remove your personal information unless required to retain it for legal or business purposes.
7. Cookies and Tracking
Cloz Me Inc. does not use cookies or similar tracking technologies. All app functionality is native to the Service.
8. Children’s Privacy
Cloz Me Inc. is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we become aware of such collection, we will delete the data immediately.
9. Legal Disclosures
We may disclose your data if required to do so by law or if we believe it is necessary to:
- Comply with legal obligations.
- Protect the rights, property, or safety of Cloz Me Inc., its users, or the public.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Users will be notified of significant changes via email and app notifications. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at [email protected].
Disclaimer:
AI-generated feedback provided by Cloz Me Inc. is a tool to assist users and does not guarantee real-world success. Misuse of the app, including abusive behavior or account sharing, is prohibited and may result in account suspension or termination.
This Privacy Policy ensures transparency and protects the interests of our users. Thank you for trusting Cloz Me Inc..